3 STARS is glad to offer omnichannel digital call center solutions from VOCTIV. All VOCTIV products are based on artificial intelligence technologies for incoming and outgoing calls, identification by voice print without passwords and code words, speech analytics for 360° information, behavioral monitoring, and call quality control. Below, you will find more details about VOCTIV products.
CONTACT CENTER AI: Virtual agents can boost your call center. This technology can reduce costs and increase conversion in any industry.
VOICE BIOMETRICS: This system keeps data secure and simplifies client authentication.
SPEECH ANALYTICS: Virtual assistants record and analyze the data – helping improve your call center.