Traditional IVRs pin all the work on customers and worsen the user experience. Virtual assistants personalize the conversation and find solutions quickly and efficiently.
REDUCING COSTS
Virtual agents are more cost-efficient than human operators. On average, a call center interaction with a human specialist costs $15, while communication with an AI assistant may cost under $1.
BOOST CONVERSION UP TO 20%
Virtual agents increase client satisfaction and help to improve RFIs, lead qualification, and pilot projects.
Virtual agent works for you
Only 0.8% of people were able to distinguish a virtual agent from a human based on 300 million conversations.
Serves customers
Processes leads
Surveys and auditions
Works with staff
Get a sample of a conversation between a virtual operator and an actual client